With fast depleting margins, competition from Online retailers, and ever diluted
Customer Loyalty, it is not a good time to be a Commercial OEM Partner. In this
challenging eco-system, a Commercial Partner needs the following incentives and
benefits to perform:
Quick & competitive
special pricing offered to commercial leads.
Guaranteed competitive prices so Customer is loyal to the Partner.
Not having these benefits leads to significantly lower Lead conversion and Account
retention. Most OEMs today do not have systems and processes to be able to support
large Commercial Partner communities on such support.
Channel Data Bridge’s Commercial Partner Special Bid service connects OEM Sales-Ops
teams with Partners via a dedicated CRM and a dedicated Partner Support center which
becomes the hub for national Special Pricing processing. We pick all Partner requests
on Call, Email, Portal and run it through the OEM hierarchy (ASM/RM/ZM) via a SLA
driven workflow and exception points ensuring that each Special Pricing request
is fulfilled within 24 hours or a custom SLA as set by the OEM.
Partners get a Special Price response within 24 hours and the Lead is closed with
a drastically higher conversion rate.